Privacy Policy

Insta Journey LLC, (“we”, “us” or “our”), owner and operator of “Cheap Fare Booking”, values you as our customer and recognize that privacy is important to you. This Privacy Policy explains how we collect, use, and disclose data when you use our platform and associated services, and tells you how to contact us.
Privacy 

Below are few facts about our Privacy Policy. To review our Privacy Policy in full, please scroll down.

What does this Privacy Policy cover?

This Privacy Policy is designed to describe:

• How and what type of personal information we collect and use
• When and with whom we share your personal information
• What choices you can make about how we collect, use, and share your personal information

What personal information do we collect and use, and how do we collect it?

We collect personal information when:

• You give us the information
• We collect it automatically
• We receive it from others

When you create an account on one of our sites, sign up to receive offers or information, or make a booking using our platform, you give us your personal information. We also collect such information through automated technology such as cookies placed on your browser, with your consent where applicable, when you visit our sites or download and use our Apps. We also receive information from affiliated companies within Cheap Fare Booking, as well as business partners and other third-parties, which help us improve our platform and associated tools and services, update and maintain accurate records, potentially detect and investigate fraud, and more effectively market our services. 

How is your personal information shared?

Your personal information may be shared to help you book your travel and/or vacation, assist with your travel and/or vacation stay, communicate with you (including when we send information on products and services or enable you to communicate with travel providers and/or property owners), and comply with the law. The full Privacy Policy details how personal information is shared.

Privacy Policy

Personal Information We Collect

“Personal Information" is information that identifies you as an individual or relates to an identifiable person. When you use our platform, Apps, or associated tools or services, we may collect the following kinds of personal information from you as needed:

• Name, email address, telephone number, and home, business, and billing addressees
• Government issued Identification required for booking or identity verification, such as passport, driver’s license, and government redress numbers
• Credit and debit card number and related information
• Travel-related preferences and requests such as favourite destination, demographic information, interests, likes, dislikes and accommodation types, and special dietary and accessibility needs, as available.
• Loyalty program and membership information
• Birth date and gender
• Geolocation
• Social media account ID and other publicly available information
• Communications with us (such as recordings of calls with customer service representatives for quality assurance and training purposes)
• Searches you conduct, transactions, and other interactions with you on our online services and Apps
• Data you give us about other people, such as your travel companions or others for whom you are making a booking
• Other communications that occur through the platform among travellers, and in-group chat and traveller-collaboration tools.

Information we receive about you including updated contact information, demographic information, interests, and purchase history, which we may add to your account or profile and use for market research and analysis.

When you install any of our apps or use our platform, we automatically collect the following types of information from your device:

• IP address
• Device type
• Unique device identification numbers
• Internet browser-type (such as Firefox, Safari, Chrome, and Internet Explorer)
• Internet Service Provider
• Operating System
• Mobile carrier
• How your device has interacted with our online services, including the pages accessed, links clicked, trips viewed, and features used, along with associated dates and times
• Details of any referring website or exit pages, as well as general geographic location (such as at the country or city-level)

Our Cookie Policy further explains how we use cookies and similar tracking technology.

Mobile Applications 

When you download and use any of our mobile apps, we collect certain technical information from your device to enable the app to work properly and as otherwise described in this Privacy Statement. That technical information includes:

• Device and telephone connectivity information such as your carrier, network type, network operator, subscriber identity module ("SIM") operator, and SIM country
• Operating system and version
• Device model
• Performance and data usage
• Usage data, such as dates and times the app accesses our servers, the features and links clicked in the app, searches, transactions, and the data and files downloaded to the app
• Device settings selected or enabled, such as Wi-Fi, Global Positioning System ("GPS"), and Bluetooth (which may be used for location services, subject to your permission as explained below)
• Mobile device settings
• Other technical information such as app name, type, and version as needed to provide you with services

Permissions for Location-Based Services:

Depending on your device’s settings and permissions and your choice to participate in certain programs, we may collect the location of your device by using GPS signals, cell phone towers, Wi-Fi signals, Bluetooth or other technologies. We will collect this information, if you opt in through the app or other program (either during your initial login or later) to enable certain location-based services available within the app. To disable location capabilities of the app, you can log off or change your mobile device’s settings.

USE OF PERSONAL INFORMATION

We use your personal information for various purposes described below:

• To complete and fulfil your booking or purchase, including to process your payment.
• Provide services related to the booking and/or account
• Create, maintain, and update user accounts on our platform and authenticate you as a user
• Enable and facilitate acceptance and processing of payments, coupons, and other transactions
• Collect and enable booking-related reviews
• Help you to use our services faster and easier through features like the ability to sign-in using your account within the online services
• Respond to your questions, requests for information, and process information choices
• Enable communication between you and the travel supplier like Airlines, hotels and vacation property owners.
• Contact you (such as by text message, email, phone calls, mail, push notifications, or messages on other communication platforms) to provide information like travel booking confirmations and updates, for marketing purposes such as sending newsletters, or for other purposes as described in this Privacy Policy.
•  
• Market our products and services, optimize such marketing to be more relevant to you, and measure and analyse the effectiveness of our marketing and promotions
• Administer promotions like contests, sweepstakes, and similar giveaways
• To send administrative information to you, such as information regarding the Services and changes to our terms, conditions, and policies.
• To allow you to send messages to another person through the Services. By using this functionality, you are telling us that you are entitled to provide us with your friend’s name and email address.
• Monitor or record calls, chats, and other communications with our customer service team and other representatives, as well as platform communications between or among partners and travellers for quality control, training, dispute resolution, and as described in this Privacy Policy.
•  
• Promote security, verify identity of our customers, prevent and investigate fraud and unauthorized activities, defend against claims and other liabilities, and manage other risk
• Comply with applicable laws, protect our and our users’ rights and interest, defend ourselves, and respond to law enforcement, other legal authorities, and requests that are part of a legal process
• Comply with applicable security and anti-terrorism, anti-bribery, customs and immigration, and other such due diligence laws and requirements
• Operate our business using lawful business purposes and as permitted by law
• For our business purposes, such as data analysis, audits, developing new products, enhancing, improving, or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities
• Conduct surveys and market research
•  

SHARING OF PERSONAL INFORMATION

We share personal information with third-parties in connection with the delivery of services to you and the operation of our business (for example, to provide credit card processing, customer service, business analytics, and fraud prevention and compliance services, and to serve you with advertising tailored to your interests). These third-party service providers are required to protect personal information we share with them and may not use any directly identifying personal information other than to provide services we contracted them for. They are not allowed to use the personal information we share for purposes of their own direct marketing (unless you have separately consented with the third-party under the terms provided by the third-party).

To our third party service providers who provide services such as website hosting, data analysis, payment processing, order fulfilment, information technology and related infrastructure provision, customer service, email delivery, auditing, and other services. The information we provide to third parties service providers is subject to confidentiality obligations and is intended to be used solely for the purpose(s) permitted thereby.

To third-party sponsors or operators of surveys, sweepstakes, contests, and similar promotions.

Travel suppliers. We share personal information with travel-related suppliers such as hotels, airlines, car-rental companies, vacation-rental property owners and managers, and where available, activity providers, rail, or cruise lines who fulfil your booking. Please note that travel suppliers may contact you to obtain additional information if and as required to facilitate your booking or to otherwise provide the travel or associated services.

Other Third-Parties. When you access certain features like Facebook’s “Like” button or a single sign-on that allows you to login with your social media credentials to our online services, you will share information with the third-party, like a social media company, such as the fact that you have visited or interacted with us. In the European Economic Area (EEA), Switzerland, and United Kingdom (UK) we will not load social media sharing or sign-on buttons on our website unless and until you accept our use of cookies and similar technologies. For more information, see our Cookie Statement. The third-party provider may combine this information with other information they have about you. The personal information shared will be governed by the third-party provider’s privacy policy (including any personal information we may access via the third-party provider). The third-party providers should inform you about how you can modify your privacy settings on their site.

To identify you to anyone to whom you send messages through the Services. You may also choose to disclose your Personal Information on message boards, chat, profile pages, blogs, and other services to which you are able to post information and materials. Please note that any information you post or disclose through these services will become public and may be available to other users and the general public. We urge you to be very careful when deciding to disclose any information on the Services

Legal rights and obligations. We may disclose your personal information to enforce our policies, or where we are permitted (or believe in good faith that we are required) to do so by applicable law, such as in response to a request by a law enforcement or governmental authority, in connection with actual or proposed litigation, or to protect and defend our property, people and other rights or interests. We may also share your personal information pursuant to a subpoena or other legal request, or as necessary to remit certain taxes in the course of processing payments as required by law or legal process.

To identify you to anyone to whom you send messages through the Services. You may also choose to disclose your Personal Information on message boards, chat, profile pages, blogs, and other services to which you are able to post information and materials. Please note that any information you post or disclose through these services will become public and may be available to other users and the general public. We urge you to be very careful when deciding to disclose any information on the Services

As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your state or country of residence; (b) to comply with legal process and to prevent, detect, or suppress abuse, fraud, or criminal activity; (c) to respond to requests from public and government authorities and self-regulatory organizations, including public and government authorities and self-regulatory organizations outside your state or country of residence; (d) to enforce our terms and conditions; (e) to protect our operations, assets, or interests or those of any of our affiliates; (f) to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

Your Rights and Choices

You have certain rights and choices with respect to your personal information, as described below:

If you have an account with us, you may change your communication preferences by either (1) logging in and updating the information in your account by contacting us in accordance with the “Contacting Us” section below. 

You can control our use of certain cookies by following the guidance in our Cookie Policy.

You can update the accuracy of your information at any time by either logging into your account or contacting us.

If you no longer wish to receive marketing and promotional emails, you may unsubscribe by clicking the ‘unsubscribe’ link in the email. You can also log into your account to change communication settings or contacting us, in accordance with “contacting us” section below. Please note that if you choose to unsubscribe from or opt out of marketing emails, we may still send you important transactional and account-related messages from which you will not be able to unsubscribe.

For our mobile apps, you can view and manage notifications and preferences in the settings menus of the app and of your operating system.

If we are processing your personal information on the basis of consent, you may withdraw that consent at any time by contacting us. Withdrawing your consent will not affect the lawfulness of any processing that occurred before you withdrew consent and it will not affect our processing of your personal information that is conducted in reliance on a legal basis other than consent.

For California residents:

California residents may exercise the following rights:

• To request a copy of your personal information
• To request disclosure of personal information sold or disclosed for a business purpose
• To request the deletion of personal information
• To exercise the access and deletion rights described above, please submit a request to us by either:
• Emailing us at info@cheapfarebooking.com
• Calling us at +1-888-316-4927

Verifying Your Request

Only you, or a person that you authorize to act on your behalf, may make a request related to your personal information. In the case of access and deletion (and “Do Not Sell” requests if we believe such request is fraudulent), your request must be verified before we can fulfil such request.

Verifying your request will require you to provide sufficient information for us to reasonably verify that you are the person about whom we collected personal information or a person authorized to act on your behalf (e.g., previous booking number of person to whom request relates).

We will only use the personal information that you have provided in a verifiable request in order to verify your request. As stated above, we cannot respond to your request or provide you with personal information if we cannot verify your identity or authority.

Please note that we may charge a reasonable fee or refuse to act on a request if such request is excessive, repetitive, or manifestly unfounded.

Your Canadian Privacy Rights:

If you are a resident of Canada, you may request information regarding the disclosure of your Personal Information to our affiliates and to third parties for the recipients' own direct marketing purposes. To make such a request, please contact us in accordance with the "Contacting Us" section below.

International Data Transfer

The personal information we process may be transmitted or transferred to countries other than the country in which you reside. Those countries may have data protection laws that are different from the laws of your country.

Security

We seek to use reasonable organizational, technical, and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the "Contacting Us" section below.

Record Retention

We will retain your personal information in accordance with all applicable laws, for as long as it may be relevant to fulfil the purposes set forth in this Privacy Statement, unless a longer retention period is required or permitted by law. We will de-identify, aggregate, or otherwise anonymize your personal information if we intend to use it for analytical purposes or trend analysis over longer periods of time.

The criteria we use to determine our retention periods include:

• The duration of our relationship with you, including any open accounts you may have with Cheap Fare Booking, or recent bookings or other transactions you have made on our platform
• Whether we have a legal obligation related to your personal information, such as laws requiring us to keep records of your transactions with us
• Whether there are any current and relevant legal obligations affecting how long we will keep your personal information, including contractual obligations, litigation holds, statutes of limitations, and regulatory investigations

Cookie Policy

What are cookies?

A cookie is a small text file that a web server saves on your computer or mobile device when you visit a website. Cookies are either session cookies or persistent cookies. Session cookies enable sites to recognize and link the actions of a user during a browsing session and expire at the end of each session. Persistent cookies help us recognize you as an existing user and these cookies are stored on your system or device until they expire, although you can delete them before the expiration date. Generally-speaking, we use 1st and 3rd-party session and persistent cookies. The cookies set by us are called "1st party cookies’ and the cookies set by our third-party partners and service providers are called ‘3rd party cookies.’

Other Similar Technologies

Web beacons, gifs, and clear gifs are tiny graphics, each with a unique identifier that are embedded invisibly on sites and in emails. Web beacons allow us to know if a certain page was visited or if ad banners on our sites and other sites are effective. We also use web beacons in our HTML-based emails to let us know whether our emails have been opened by recipients, which helps us to gauge the effectiveness of certain communications, promotions, and marketing campaigns.

• Pixels are small objects embedded into a web page that are not visible to the user. We use pixels to deliver cookies to your computer, facilitate the log-in process, monitor the activity on our sites, and deliver online advertising.
• Tags are small pieces of HTML code that tell your browser to request certain content generated by an ad server. We use tags to show you relevant advertising and promotions.
• Scripts are pieces of JavaScript code that launch automatically when certain webpages load, to determine whether users view associated advertisements.
• Local Storage Objects, such as HTML 5, are used to store content and preferences. Third-parties with whom we partner to provide certain features on our site to display advertising based upon your web browsing activity use Local Storage Objects to collect and store information.

All of the technologies described above will be collectively referred to in this Cookie Statement as “cookies”.

How do we use Cookies?

• Help us improve your experience when visiting our sites
• Fulfil transactions and ensure our sites perform as intended
• Remember your preferences, such as language, region, or currency
• Provide you with relevant advertising and analyse performance of the ads
• Enable you to return to previous travel searches
• Identify errors on our sites
• Help with data protection and potentially detect and investigate malicious or fraudulent activity
• Help us understand traffic to our site, including time and date of the visit, time and date of the last visit, and other information
• Analyse how well our sites are performing

Types of information collected by cookies

The types of information that we collect through cookies include:

• IP address
• Device ID
• Viewed pages
• Browser type
• Browsing information
• Operating system
• Internet Service Provider
• Whether you have responded to, or interacted with, an advertisement
• Referring or referred links or URLs
• Features used and activities engaged in on our sites and in our apps

See the Categories of Personal Information We Collect section above for more information on what types of information are collected automatically.

Types and functions of cookies

Essential Cookies

Certain cookies are required or “essential” for our sites to function as intended. Essential cookies are necessary for you to navigate our site and use certain features like logging in to your account and managing your bookings. These cookies are also used to remember security settings that allow access to particular content. Lastly, we use essential cookies to collect information on which web pages visitors go to most, so we can improve our online services. You are not able to opt out of essential cookies.

Other Types of Cookies

We also use other types of cookies to make our site engaging and useful to you:

• Functional Cookies. We want to make sure when you visit our site, your preferences (such as your preferred language), settings, and previous searches are remembered. Functional cookies enhance your experience on Cheap Fare Booking’s site.

Analytics Cookies. We use analytics cookies to:

• Understand our site’s performance and how it is used, including the number of visitors, how long you stay on the site, and which parts of the site you visit. We can see details about how visitors interacted with the site, like the number of clicks visitors made on a given page, their mouse movements and scrolling activity, the search words visitors used, and the text visitors enter into various fields
• Test different designs and features for our site
• Monitor how our visitors reach our sites
• Determine effectiveness of our advertising
• Improve our services, including your experience on our site

For analytics, our third-party service providers may use cookies to perform their services and may combine the information that they collect about you on our sites with other information that they have collected. For example, we use Google analytics cookies to monitor the performance of our sites. Our ability to use and share information collected by Google Analytics about your visit to our sites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. This Cookie Statement does not cover such third-parties’ use of your information.

Some analytics cookies can perform tasks essential and/or functional to online services like enabling site improvements and testing changes on a site.  

Advertising Cookies. Cheap Fare Booking and our third-party advertising partners may use advertising cookies to show you advertisements both on and off our sites that are based on your interests. We may allow third-parties to collect information about your online activities through cookies to perform their services and may combine the information that they collect about you on our sites with other information that they have collected. These third-parties include business partners who collect information when you view or interact with one of (1) their advertisements on our sites or (2) our advertising or booking information on their sites and advertising networks, which collect information about your interests when you view or interact with one of the advertisements or tracking mechanisms they place on many different sites on the Internet. Our partners may make assumptions about your interests, characteristics, or preferences and add you to groups based on those assumptions in order to show you tailored advertisements. Cheap Fare Booking does not have access to the cookies these third-parties may use to collect information about your interests, and the information practices of these third-parties are not covered by this Cookie Statement or our Privacy Statement. Some of these companies are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies.

How can you manage your cookies?

You can set or amend your web browser controls to accept or refuse cookies whenever you like, but please remember if you do choose to reject cookies, your access to some of the functionality and areas of our site may be restricted.

Do-Not-Track Signals and Similar Mechanisms.

Some web browsers may transmit "do-not-track" signals to sites with which the browser communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether users are even aware of them. Participants in the leading Internet standards-setting organization that is addressing this issue are in the process of determining what, if anything, sites should do when they receive such signals. We currently do not take action in response to these signals. If and when a final standard is established and accepted, we will reassess our sites’ responses to these signals and make appropriate updates to this Cookie Policy.

Updates to This Privacy Policy

We may change this Privacy Policy (including any constituent part included herein). The “Effective Date” at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Websites, Apps, and the Services, as applicable. Your use of the Websites, Apps, or the Services, as applicable, following these changes means that you accept the revised Privacy Policy.

Contacting Us

If you have any questions about this Privacy Policy, please contact us via email at info@cheapfarebooking.com

Cheap Fare Booking
c/o Insta Journey LLC

12515 Parker Cypress Road

Cypress, TX 77429

Attn: Customer Service/Privacy

Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.